Terms of Service

Last updated: 11 March 2026

1. Agreement to Terms

By accessing or using the Spillist website at spillist.com and/or the Spillist mobile application (together, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

The Service is operated by Spillist ("we", "us", "our"). We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

2. Eligibility

You must be at least 13 years old (or 16 in the EEA) to use the Service. By using the Service, you represent that you meet this age requirement. If you are under 18, you must have the consent of a parent or guardian.

3. Account Registration

To access most features, you must create an account using a valid email address or Sign in with Apple. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

You agree to provide accurate information and to update it as necessary. We reserve the right to suspend or terminate accounts that violate these Terms or that appear to be fraudulent.

4. The Service

Spillist allows you to extract place information from publicly available social media videos (TikTok, Instagram Reels, and similar platforms) using AI technology. You can save extracted places into lists, organise trips, collaborate with others, and share your collections.

The accuracy of extracted information depends on the quality and content of the source video. We do not guarantee that all places will be correctly identified, that information will be current, or that extracted data will be complete. You should verify place details independently before making travel plans or decisions.

5. Subscriptions and Payments

5.1 Free and Paid Plans

The Service offers a free tier with limited features and paid subscription plans with additional capabilities. Subscription details, pricing, and features are described on our pricing page.

5.2 Web Payments (Stripe)

Subscriptions purchased through the website are processed by Stripe. By subscribing, you authorise us to charge the payment method on file on a recurring basis. You can cancel at any time through your account settings or the Stripe Customer Portal. Cancellation takes effect at the end of the current billing period.

5.3 In-App Purchases (Apple)

Subscriptions purchased through the iOS app are processed by Apple via In-App Purchase. These purchases are subject to Apple's terms and conditions. You can manage and cancel in-app subscriptions through your Apple ID settings. Refund requests for in-app purchases must be directed to Apple.

5.4 Credits

Extractions consume credits. Credits are included with subscription plans and can also be purchased as top-up packs. Credits are non-refundable and have no cash value. Unused credits do not expire while your account remains active.

5.5 Refunds

Web subscription refunds are handled on a case-by-case basis. Contact us at hello@spillist.com for refund requests. iOS refund requests must go through Apple.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Submit URLs to private, restricted, or copyrighted content you do not have rights to access
  • Attempt to reverse-engineer, decompile, or extract the source code of the Service
  • Use automated tools, bots, or scrapers to access the Service beyond normal use
  • Circumvent rate limits, credit limits, or other technical restrictions
  • Upload, share, or transmit malicious code or content
  • Impersonate another person or entity
  • Harass, abuse, or threaten other users
  • Resell, redistribute, or commercially exploit extracted data without permission
  • Use the Service in a way that could damage, disable, or impair it

7. Content and Intellectual Property

7.1 Your Content

You retain ownership of content you create on the Service (lists, notes, trip plans). By using the Service, you grant us a non-exclusive, worldwide licence to store, process, and display your content as necessary to provide the Service. This licence terminates when you delete your content or account.

7.2 Extracted Data

Place information extracted from videos is derived from publicly available content. We do not claim ownership of the underlying factual information (place names, locations, etc.). The structured data format and presentation are part of the Service.

7.3 Our Intellectual Property

The Service, including its design, code, logos, trademarks, and documentation, is owned by Spillist and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written consent.

8. Third-Party Services

The Service integrates with third-party services including OpenAI, Supabase, Stripe, Apple, Mapbox, and social media platforms. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services.

9. Shared Lists and Collaboration

When you share a list or invite collaborators, you grant those users access to view and (if given editor permissions) modify the list contents. You are responsible for managing access to your shared lists. We are not responsible for actions taken by collaborators on shared content.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • Extracted place information will be accurate, complete, or current
  • Results will meet your specific requirements
  • Any defects will be corrected

You use extracted place information at your own risk. Always verify details independently, especially for travel planning, bookings, or safety-related decisions.

11. Limitation of Liability

To the maximum extent permitted by law, Spillist and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of the Service.

Our total liability for any claim arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or GBP 50, whichever is greater.

12. Indemnification

You agree to indemnify and hold harmless Spillist from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

13. Termination

You may delete your account at any time. We may suspend or terminate your access to the Service at our discretion, with or without notice, for conduct that we believe violates these Terms or is harmful to other users or the Service.

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including disclaimers, limitation of liability, and indemnification) will survive.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Apple App Store Additional Terms

If you access the Service through the Apple App Store, the following additional terms apply:

  • These Terms are between you and Spillist, not Apple. Apple is not responsible for the Service or its content
  • Apple has no obligation to provide maintenance or support for the Service
  • In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any). Apple has no other warranty obligation
  • Apple is not responsible for addressing any claims relating to the Service, including product liability claims, regulatory compliance, or intellectual property infringement
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Us

If you have questions about these Terms, contact us at:

hello@spillist.com

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